In restaurants, “assisted service” combines table service with self-service elements, where customers are served part of their meal at a table while also obtaining other items or drinks from a buffet or counter.
- Examples:This type of service is commonly found in carvery-style restaurants, hotel breakfast buffets, or functions where a mix of table service and self-service is used.
- How it works:Customers might be seated and served their main course by a server, while they then go to a buffet or counter to get their drinks, salads, or desserts.
- Benefits:Assisted service can be efficient for restaurants, allowing for a more flexible service model that caters to a variety of customer needs and preferences.
- Contrast with other service models:It differs from full table service, where all food and beverages are served by waitstaff, and self-service, where customers entirely serve themselves.