Foodpanda vs GrabFood: Which is Better For Restaurants in Philippines

Foodpanda vs GrabFood: Which is Better For Restaurants in Philippines

Foodpanda and GrabFood are both popular food delivery platforms in the Philippines. Each platform has its own advantages and disadvantages, and the choice of which one is better for restaurants can vary depending on specific factors. Here are some key points to consider:

  1. Market Reach: Both Foodpanda and GrabFood have a significant user base in the Philippines. However, Grab is a well-established super app with a broader range of services beyond food delivery, such as ride-hailing and financial services. This could potentially lead to higher user engagement on GrabFood.
  1. Brand Recognition: Grab has a strong brand presence in Southeast Asia, including the Philippines. If a restaurant partners with GrabFood, it may benefit from being associated with a well-known and trusted brand.
  1. Delivery Coverage: The extent of the delivery coverage may vary between the two platforms in different regions of the Philippines. Some restaurants might find that one platform provides better coverage in their area than the other.
  1. Commission and Fees: The commission and fees charged by each platform can differ. Restaurants should consider the commission rates and additional charges to determine which platform offers a more cost-effective solution for their business.
  1. User Interface and Experience: Restaurants may prefer one platform over the other based on the user interface and the ease of managing orders, tracking deliveries, and handling customer support.
  1. Marketing and Promotions: Both platforms may offer various marketing and promotional opportunities for restaurants to attract more customers. Assessing the effectiveness and reach of these promotions can be essential for the restaurant’s success.
  1. Customer Base: Restaurants may have different target audiences, and one platform might have a larger user base within their target demographic.

Ultimately, the decision on which platform is better for restaurants in the Philippines would depend on the specific needs and preferences of the restaurant, as well as the characteristics of their target market. Some restaurants might even choose to partner with both platforms to maximize their reach and visibility.

To make an informed decision, it is advisable for restaurant owners to research the current status of both platforms, read reviews, and even consider reaching out to other restaurants that have experience with either or both services for their insights and feedback.

Foodpanda Merchant Application Process

  1. Online Registration: Visit the Foodpanda website and look for the section or page related to merchant partnerships. There, you should find an option to sign up as a partner merchant.
  1. Provide Business Details: Fill out the required information about your restaurant or food establishment. This may include your business name, contact information, location, operating hours, and other relevant details.
  1. Menu and Item List: Upload your menu or item list that you want to offer through Foodpanda. Make sure to include accurate and up-to-date information about your dishes, prices, and any special instructions or options for customization.
  1. Business Documents: Prepare the necessary business documents for verification. Commonly required documents include:
  • Mayor’s/Business Permit
  • DTI Certification (or SEC registration for corporations)
  • Valid ID of the restaurant owner
  • Halal Certificate (if applicable to your restaurant)
  • Contract Signing: If your application is approved, you will receive a contract from Foodpanda. Review the terms and conditions carefully, and if everything is acceptable, sign the contract as instructed.
  1. Onboarding and Setup: Once you’ve completed the contract signing process, Foodpanda will guide you through the onboarding and setup process. This may involve setting up your online menu, integrating your restaurant into the Foodpanda platform, and providing training for your staff on handling Foodpanda orders.
  1. Go Live: After the setup process is complete, your restaurant will go live on the Foodpanda platform. Customers in your delivery area will be able to place orders for your food through the Foodpanda app or website.
  1. Ongoing Partnership: As a partner merchant, you’ll be responsible for managing your menu, prices, and availability on the Foodpanda platform. Ensure that you maintain the quality of service and timely deliveries to keep customers satisfied.

Keep in mind that the specific requirements and steps may vary depending on your location and the policies of Foodpanda in your region. It’s essential to follow the guidelines provided during the application process and maintain good communication with Foodpanda’s support team to ensure a smooth and successful partnership.

Foodpanda Commission Rates in Philippines

Foodpanda charges restaurants and shop owners a commission of 25% – 30% per transaction. In other words, for every 100 pesos you will give a commission of 25 to 30 pesos per order.

GrabFood Merchant Application Process

  1. Online Registration: Visit the GrabFood website or app and look for the section or page related to merchant partnerships. There, you should find an option to sign up as a partner merchant.
  1. Provide Business Details: Fill out the required information about your restaurant or food establishment. This may include your business name, contact information, location, operating hours, and other relevant details.
  1. Business Documents: Prepare the necessary business documents for verification. Commonly required documents may include:
  1. Certificate of Registration
  2. Mayor’s/Business Permit
  3. Valid photo-bearing ID and specimen signature of DTI-named owner
  4. Valid photo-bearing ID and specimen signature of authorized representatives
  5. Articles of Incorporation (for corporations)
  6. General Information Sheet (for corporations)
  7. Secretary’s Certificate (for corporations)
  8. Photo proof of bank account
  9. Valid ID of the bank account holder
  10. Letter of authorization (if applicable)
  1. Contract Signing: If your application is approved, you will receive a contract from GrabFood. Review the terms and conditions carefully, and if everything is acceptable, sign the contract as instructed.
  1. Onboarding and Setup: Once you’ve completed the contract signing process, GrabFood will guide you through the onboarding and setup process. This may involve setting up your online menu, integrating your restaurant into the GrabFood platform, and providing training for your staff on handling GrabFood orders.
  1. Menu and Pricing: You will need to provide information about your menu items and their prices. Make sure to include accurate and up-to-date information about your dishes, as well as any special instructions or options for customization.
  1. Quality Standards: GrabFood may have certain quality standards that partner merchants are expected to meet. This may include guidelines for packaging, food preparation, and delivery speed.
  1. Go Live: After the setup process is complete and your restaurant meets GrabFood’s requirements, your establishment will go live on the GrabFood platform. Customers in your delivery area will be able to place orders for your food through the GrabFood app.
  1. Ongoing Partnership: As a partner merchant, you’ll be responsible for managing your menu, prices, and availability on the GrabFood platform. Ensure that you maintain the quality of service and timely deliveries to keep customers satisfied.

Keep in mind that the specific requirements and steps may vary depending on your location and the policies of GrabFood in your region. It’s essential to follow the guidelines provided during the application process and maintain good communication with GrabFood’s support team to ensure a smooth and successful partnership.

GrabFood Commission Rates in Philippines

GrabFood charges restaurants and shop owners a commission of 10% – 25% per transaction. In other words, for every 100 pesos you will give a commission of 10 to 25 pesos per order.

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