Foodpanda vs GrabFood: Which is Better For Your Restaurant in Malaysia

foodpanda vs grabfood

Both Foodpanda and GrabFood are popular food delivery services in Malaysia, and they can help your restaurant reach a wider audience and increase your sales. However, there are a few differences between the two services that might make one more suitable for your restaurant than the other.

Here are some factors to consider when choosing between Foodpanda and GrabFood for your restaurant in Malaysia:

  1. Market Share: Foodpanda has been operating in Malaysia for a longer time and has a larger market share than GrabFood. However, GrabFood has been expanding rapidly in recent years and has gained a significant market share as well.
  1. Delivery Coverage: Both Foodpanda and GrabFood offer delivery services in many areas across Malaysia, but their coverage may vary depending on the location of your restaurant. You should check with both services to see if they deliver to your area.
  1. Commission Fees: Both services charge commission fees on each order, but the rates may differ. You should compare the commission rates of both services to see which one offers a better deal for your restaurant.
  1. User Base: Both Foodpanda and GrabFood have a large user base, but their demographics may differ. You should research which service has a user base that is more likely to order from your restaurant.
  1. Features and Services: Both services offer various features and services, such as online ordering, order tracking, and customer support. You should compare the features of both services to see which one offers a better experience for your customers.

Foodpanda Commission Rate in Malaysia

As one of Malaysia‚Äôs first food delivery platforms, Foodpanda has been the most dominant player in the market since it first entered Malaysia in 2012. 

Foodpanda’s commission rate in Malaysia varies depending on the type of restaurant and the order value. Generally, the commission rates range from 25% to 35%.

For example, if your restaurant receives an order worth RM100, and the commission rate is 30%, then Foodpanda will charge a commission of RM30 for that order.

It’s important to note that the commission rate may be negotiable, especially for larger restaurant chains. You should reach out to Foodpanda’s sales team to discuss commission rates and other details.

GrabFood Commission Rate Malaysia

GrabFood officially entered the Malaysia on-demand food delivery market in May 2018, so it is a relatively new player in Malaysia

GrabFood’s commission rate in Malaysia varies depending on the type of restaurant and the order value. Generally, the commission rates range from 20% to 30%.

For example, if your restaurant receives an order worth RM100, and the commission rate is 25%, then GrabFood will charge a commission of RM25 for that order.

It’s important to note that the commission rate may be negotiable, especially for larger restaurant chains. You should reach out to GrabFood’s sales team to discuss commission rates and other details.

Ultimately, the decision between Foodpanda and GrabFood will depend on your restaurant’s specific needs and preferences. It is recommended to test both services for a period of time to determine which one works best for your business. Also, there are other food delivery aggregators to choose from if the big players do not suit your needs.

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